CRM consultants who set it up and run it for you
You've already paid for every enquiry. A CRM built around how you sell gets each one answered, followed up and tracked to the job, so more of them become customers. As CRM consultants and strategists, KOA Digital sets up and runs Go High Level CRM for service businesses across Australia, from our base in Burleigh Heads on the Gold Coast.
The leads aren't the problem
You paid to win that enquiry. Then it sat in an inbox while you were on site, and by the time anyone called back, they’d booked someone else.
Most leads aren’t lost because the marketing failed. They’re lost because nobody followed up in time. A CRM fixes that when someone designs it around how you actually sell. That is what a CRM strategist does, and it is where we start.
What our CRM consultants set up
Map how you sell, from first enquiry to signed job
Set up Go High Level: contacts, pipeline and inbox in one place
Automated email and SMS follow-up for every new enquiry
Online booking with reminders
Connect your ads and website forms so every lead lands in the CRM
AI chat that answers and qualifies enquiries (see AI automation)
Pipeline reporting, and ongoing management
Prefer to run it yourself?
KOA Lead Connector is our Go High Level CRM on a monthly plan, with a 14 day free trial on Connect and Grow.
Results, when ads and follow-up work together
A commercial builder launching a residential division needed every enquiry qualified and booked. Google Ads brought the enquiries. A qualifying funnel and self-booking put them straight into the sales team’s calendar, and the CRM tracked every one. In the first phase that was $1.78M in qualified pipeline and $543,845.81 in signed revenue, from $35,681.77 of ad spend.
Ready to stop losing leads?
Generate consistent leads for your business
Frequently asked questions
What does a CRM consultant do?
A CRM consultant designs your CRM around how your business sells, sets it up, and makes sure your team uses it. At KOA that also means building the follow-up automation and running the system for you after launch.
Why are my leads going cold?
Usually because the first reply comes too late, and follow-up depends on someone remembering. A CRM set up properly sends an instant reply to every new enquiry, then keeps following up by email and SMS until the lead books a call, so nothing relies on memory.
What is the difference between a CRM strategist and a CRM setup?
A strategist decides what the CRM should do: which stages your pipeline needs, what happens when an enquiry arrives, and what you measure. A setup just installs the software. We do both, strategy first.
Are you a CRM agency on the Gold Coast?
Yes. KOA Digital is based in Burleigh Heads and sets up and manages Go High Level CRM for Gold Coast service businesses, as well as businesses Australia wide.
Which CRM do you use?
Go High Level. It puts contacts, pipeline, email and SMS follow-up, booking and reporting in one place, and we run it for clients as KOA Lead Connector.
How long does a CRM setup take?
Most setups are live within 2 to 4 weeks. We handle the setup and testing, then fine-tune it once real enquiries are flowing.
Do I need to be technical?
No. We set it up and keep it running. You get a clear view of your leads and pipeline, and a team to call when something needs changing.
What our clients say
“They listened to all our goals and crafted a beautiful, functional website.”
